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Contact Information

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+254 728 617 117
info@matlabtl.com
Nairobi, Kenya

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Common Questions

Frequently Asked Questions

Everything you need to know about our services, registration process, and premium software solutions.

Yes. To maintain security and prevent abuse, we require a simple registration for all users. Once registered, you get instant access to free tools like the QR Code Generator, PDF Utilities, and Image Tools via your personalized dashboard.

Our premium solutions (School Management, POS, Property Systems) are priced based on the size of your organization and the modules you need.

Please Request a Quote, and our sales team will provide a tailored package that fits your budget.

No. Most of our solutions are cloud-based web applications. This means you can access your School System, POS, or Dashboard from any device (Laptop, Tablet, or Phone) with an internet connection. We handle the hosting, backups, and security for you.

We offer 24/7 technical support for all our premium clients. You can raise a ticket directly from your Client Dashboard, email us at support@matlab.co.ke, or use the live chat feature. Our typical response time for critical issues is under 1 hour.

Absolutely. We adhere strictly to the Kenya Data Protection Act, 2019. All data is encrypted both in transit and at rest. We do not share your information with third parties without your explicit consent. You can view our detailed Compliance Hub for more info.

Yes! While we have ready-made "Off-the-shelf" products, our core strength is software engineering. We can modify any existing system or build a completely new application from scratch to match your unique workflow.

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